Cookie Policy

1. What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

2. How We Use Cookies

TrueGlow uses cookies to:

• Remember your preferences and settings
• Understand how you use our website
• Improve your browsing experience
• Analyze website traffic and performance
• Provide relevant content and advertisements

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for the website to function properly. They enable basic functions like page navigation and access to secure areas. The website cannot function properly without these cookies.

Examples: Session cookies, security cookies

3.2 Performance Cookies

These cookies collect information about how visitors use our website, such as which pages are visited most often. This data helps us improve how our website works.

Examples: Analytics cookies, traffic measurement cookies

3.3 Functionality Cookies

These cookies allow the website to remember choices you make and provide enhanced, personalized features.

Examples: Language preference cookies, region selection cookies

3.4 Targeting Cookies

These cookies may be set through our site by advertising partners. They may be used to build a profile of your interests and show you relevant advertisements on other sites.

Examples: Advertising cookies, remarketing cookies

4. Google Consent Mode v2

We implement Google Consent Mode v2 to respect your privacy choices. This technology allows us to adjust how Google tags behave based on your consent preferences:

• Analytics Storage: Controls cookies used for analytics and measurement
• Ad Storage: Controls cookies used for advertising purposes
• Ad User Data: Controls sending user data to Google for advertising
• Ad Personalization: Controls personalized advertising

When you accept or reject cookies through our banner, these settings are automatically configured to respect your choices while still allowing basic website functionality.

5. Third-Party Cookies

Some cookies on our website are placed by third-party services. We use these services to:

• Analyze website traffic and user behavior
• Provide social media features
• Deliver relevant advertisements

These third parties may use cookies to collect information about your online activities across different websites.

6. Managing Your Cookie Preferences

You have several options for managing cookies:

6.1 Cookie Banner

When you first visit our website, you will see a cookie banner allowing you to accept or reject non-essential cookies. Your choice will be remembered for future visits.

6.2 Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

• Block all cookies
• Accept only first-party cookies
• Delete cookies when you close your browser
• View and delete individual cookies

Please note that blocking all cookies may affect your ability to use certain features of our website.

6.3 Opt-Out Links

You can opt out of certain third-party cookies by visiting:

• Google Analytics: Google Analytics Opt-out
• Network Advertising Initiative: NAI Opt-out
• Digital Advertising Alliance: DAA Opt-out

7. Cookie Duration

Cookies may be either:

• Session Cookies: Temporary cookies that expire when you close your browser
• Persistent Cookies: Cookies that remain on your device for a set period or until you delete them

8. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. Please check this page periodically for updates.

9. Contact Us

If you have questions about our use of cookies, please contact us:

TrueGlow
45 Friar Lane, Leicester LE1 5RB
United Kingdom
Phone: +44 116 975 8214
Email: [email protected]