Terms of Service

1. Agreement to Terms

By accessing and using the TrueGlow website, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

2. Use of Website

2.1 Permitted Use

You may use our website for lawful purposes only. You agree not to:

• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Transmit harmful or malicious code
• Attempt to gain unauthorized access to our systems
• Use automated systems to access the website without permission

2.2 Account Responsibility

If you create an account with us, you are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

3. Product Information

We strive to provide accurate information about our skincare products. However:

• Product descriptions are for informational purposes only
• We do not guarantee specific results from product use
• Individual results may vary
• Product formulations may change without notice
• Images are for illustration purposes and may not reflect exact product appearance

4. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of TrueGlow or its content suppliers and is protected by UK and international copyright laws. You may not:

• Reproduce, distribute, or display any content without written permission
• Use our trademarks or branding without authorization
• Create derivative works based on our content

5. User Content

If you submit content to our website, including reviews, comments, or feedback:

• You grant us a non-exclusive, royalty-free license to use, reproduce, and display such content
• You represent that you own or have rights to the content
• You agree not to submit offensive, defamatory, or unlawful content
• We reserve the right to remove any content at our discretion

6. Disclaimer of Warranties

Our website and services are provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding:

• The accuracy or completeness of information on our website
• The uninterrupted or error-free operation of our website
• The results that may be obtained from using our products
• The suitability of our products for your specific needs

7. Limitation of Liability

To the fullest extent permitted by law, TrueGlow shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

• Your use of or inability to use our website or products
• Any errors or omissions in website content
• Unauthorized access to your personal information
• Any other matter relating to our services

8. Indemnification

You agree to indemnify and hold harmless TrueGlow, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from your use of our website or violation of these Terms.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of service of these external sites. Access them at your own risk.

10. Modifications to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes constitutes acceptance of the modified terms.

11. Termination

We may terminate or suspend your access to our website immediately, without prior notice, for any reason, including breach of these Terms. Upon termination, your right to use the website will cease immediately.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

14. Entire Agreement

These Terms of Service, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and TrueGlow regarding the use of our website.

15. Contact Information

If you have questions about these Terms of Service, please contact us:

TrueGlow
45 Friar Lane, Leicester LE1 5RB
United Kingdom
Phone: +44 116 975 8214
Email: [email protected]