1. General Information

The information provided on the TrueGlow website is for general informational and educational purposes only. It is not intended as a substitute for professional advice or consultation with qualified healthcare providers.

2. Not Medical Advice

The content on this website, including product descriptions, skincare tips, and educational materials:

  • Does not constitute medical advice or recommendations
  • Should not be used for self-assessment or self-care purposes
  • Is not intended to replace consultation with qualified healthcare professionals
  • Does not establish a healthcare provider-patient relationship

3. Product Information

Our skincare products are cosmetic products intended for external use only. They are designed to:

  • Support skin hydration and nourishment
  • Complement your daily skincare routine
  • Provide moisturizing and conditioning benefits

Our products are NOT intended to:

  • Prevent, cure, or address any skin conditions
  • Replace professional skincare advice or care
  • Provide guaranteed or specific results

4. Individual Results May Vary

Skincare results are highly individual and depend on many factors including:

  • Individual skin type and characteristics
  • Consistency of product use
  • Overall skincare routine and lifestyle factors
  • Environmental conditions
  • Age and genetic factors

We cannot guarantee specific results or outcomes from using our products. Any testimonials or examples provided represent individual experiences and should not be considered typical results.

5. Allergies and Sensitivities

Before using any new skincare product:

  • Review the ingredient list carefully
  • Perform a patch test on a small area of skin
  • Discontinue use if irritation or adverse reactions occur
  • Consult with a healthcare professional if you have known allergies or sensitivities

6. When to Seek Professional Advice

You should consult with a qualified healthcare professional or dermatologist if you:

  • Have existing skin concerns or conditions
  • Experience persistent skin issues
  • Are pregnant or nursing
  • Are taking any prescriptions or have underlying health conditions
  • Experience any adverse reactions to skincare products
  • Have questions about whether a product is suitable for you

7. Product Safety

To ensure safe use of our products:

  • Use products only as directed
  • Keep products out of reach of children
  • Store products according to package instructions
  • Check expiration dates before use
  • Avoid contact with eyes; rinse thoroughly if contact occurs
  • For external use only unless otherwise specified

8. No Guarantees

While we strive to provide quality products, we make no guarantees regarding:

  • Specific results or outcomes from product use
  • Timeframes for visible improvements
  • Suitability for all skin types or individuals
  • Compatibility with other skincare products or routines

9. Educational Content

Any educational content, skincare tips, or ingredient information provided on our website:

  • Is for general informational purposes only
  • Should not be considered professional advice
  • May not be applicable to your specific situation
  • Should be verified with qualified professionals when making decisions about your skincare

10. Limitation of Liability

To the fullest extent permitted by law, TrueGlow shall not be liable for:

  • Any adverse reactions or sensitivities to our products
  • Results or lack of results from product use
  • Decisions made based on information provided on our website
  • Any consequences of using our products without professional consultation when appropriate

11. Regulatory Compliance

Our products comply with UK cosmetic regulations. They are not registered as medical devices or pharmaceutical products and are not intended for use in addressing health conditions.

12. Updates to This Disclaimer

We may update this Health Disclaimer from time to time. Please review this page periodically for any changes. Continued use of our products after changes constitutes acceptance of the updated disclaimer.

13. Contact Us

If you have questions about this Health Disclaimer or concerns about using our products, please contact us:

TrueGlow
45 Friar Lane, Leicester LE1 5RB
United Kingdom
Phone: +44 116 975 8214
Email: [email protected]